Question: How Do I Contact Amazon About An Order?

How do I raise a complaint on Amazon?

You can contact our 24×7 customer service team via https://www.amazon.in/contact-us which provides online resolution to your queries / complaints across channels including chat.

You can also request for a call back for your query and we would be happy to reach out..

How do you get your money back from Amazon?

To request a refund on an eligible order:Go to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit.

How do I contact Amazon about missing packages?

Amazon missing packages:Call 1 (888) 280-4331- speak with customer service for a tracking update.Ask neighbors if they received the package.Wait 36 hours after the expected delivery date and time to file a claim.Start a claim with Amazon here. . .

What happens if my package says delivered but I never got it?

Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery. … If the package still does not show up, please call USPS to file a claim.

Why does Amazon refund without return?

In some cases, Amazon could determine that a refund can be issued without a return. This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it’s not worth the logistical hassle.

What happens if Amazon doesn’t deliver by guaranteed date?

When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable). If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order.

What is Amazon message center?

Amazon Message Center, commonly considered to be Amazon Buyer-Seller messaging service, is a feature that allows buyers and sellers on Amazon to communicate directly and discuss any issues, claims, feedback, or suggestions related to the purchase.

What happens if Amazon seller doesn’t respond?

Please allow 3 business days for your seller to address the issue and provide instructions for your return. If the seller does not respond even after 3 business days, or if your issue is not addressed to your satisfaction, you can submit an A-to-z Guarantee claim to Amazon.

How can I get in contact with Amazon?

810 1 206-922-0880Amazon.com/Customer service

What do I do if my Amazon package says delivered but no package?

Go to Your Orders. Locate your order in the list and click Problem with order. Select “Package didn’t arrive” from the list. Select Request refund.

What does Amazon do for missing packages?

In ‘rare cases,’ Amazon packages show as delivered up to 48 hours prior to their actual arrival. If your Amazon package hasn’t arrived after those 48 hours, you should either contact Amazon to report the missing package or get in touch with the third-party seller. Who should you call? Consult your tracking information.

How do I report a seller on Amazon?

Amazon encourages sellers to report seller violations of Amazon’s policies or applicable law….If you are not a Registered Brand Owner, do the following:Go to Contact us.Select Report listing abuse.Select your language of preference from the Please select a language from the drop-down menu.More items…

Can I chat with someone at Amazon?

Live Chat Free calls Available instantly on compatible devices.

Does Amazon have call me now?

Click on contact seller support. You can choose to be contacted by email or phone. See the word “Help” in the upper right hand corner. Click on that and in the right top corner of the next page it will have a link for contacting Amazon.

Does Amazon have a 24 hour customer service?

Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service team is an essential part of that mission. … We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.

How do I send a message to Amazon about an order?

Contact Third-Party SellersGo to the product listing on Amazon.com and click the third-party seller’s name. Click the Ask a question button.Go to Your Orders, find your order in the list, and click Problem with order. Depending on your issue, we’ll help you contact the seller if necessary.

Does Amazon refund missing packages?

How Long Does an Amazon Lost Package Refund Take? A refund request can take up to seven days to investigate. Amazon will send an email if your application has been approved. Once your request is accepted, you will receive a refund within seven business days.

What do I do if someone stole my package?

Here’s What to Do If a Package Is StolenFile a police report.Contact the sender.Report it to Amazon.Report it to FedEx.Report it to UPS.Report it to USPS.Prevent future package thefts.

How do I speak to someone at Amazon UK?

Contact Amazon UK customer service advisors on their free-to-call phone number 0800 279 7234. This is the general enquiries helpline for Amazon UK customers so any query about your Amazon order, including if it hasn’t arrived on time or there is a problem with the item received, should be directed to this phone number.